Stuff you need for a competency framework

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Here’s a quick list of items that can be useful to have to hand if you are going to start working on a new competency framework.  Doesn’t matter if this is for a 360 degree appraisal, recruitment initiative, or training programme – just get this together before you start

  • Recruitment literature
  • Director presentations
  • Strategy documents
  • Brand values
  • Old frameworks
  • Survey results / questionnaires
  • Performance appraisal documents
  • Any 360 degree appraisals that hang around
  • Job descriptions
  • Customer brochures (particularly ones that describe service / customer ethic)

Get the idea?  Just the act of collecting the information will help you start to think about the organisation and what it is to be great working here.


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