Stuff you need for a competency framework

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Here’s a quick list of items that can be useful to have to hand if you are going to start working on a new competency framework.  Doesn’t matter if this is for a 360 degree appraisal, recruitment initiative, or training programme – just get this together before you start

  • Recruitment literature
  • Director presentations
  • Strategy documents
  • Brand values
  • Old frameworks
  • Survey results / questionnaires
  • Performance appraisal documents
  • Any 360 degree appraisals that hang around
  • Job descriptions
  • Customer brochures (particularly ones that describe service / customer ethic)

Get the idea?  Just the act of collecting the information will help you start to think about the organisation and what it is to be great working here.

Brendan

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