Preparation – what to look for in a report
- Overall impression – what are the high-level themes?
- Consistency of the feedback – is the self-assessment in line with others feedback? Is there consistent feedback from different types of respondent?
- Key points from the comments – how does the narrative support the ratings?
- Key strengths – which may not necessarily be identified as clear-cut competencies, but could be more nuanced than that
- Key development areas – again, these may not necessarily be identified as those behaviours rated lowest
Notwithstanding your own assessment of the 360 degree feedback; context is everything and until you are sat opposite the recipient, hearing in their own words how they perceive the world, you will never have the full story.
Be comfortable going into a debrief that you don’t have answers, a defining analysis or interpretation – ambiguity and wonder should be feelings more likely at play if you are to conduct the debrief with an open mind.