360 Degree Appraisal and Psychometrics

Friday, August 12, 2011 by John Rice
I had a conversation recently with a company MD and he asked what we did; I explained about how we help organisations get feedback on individuals to help them develop and modify their behaviours through on-line 360 degree appraisal solutions.

He commented that he had already conducted a Myers Briggs (MBTI) analysis of the senior management team, citing strengths and weaknesses, so didn't have any need to run a 360 process.

I can appreciate the comment, but it made me realise that there is still perhaps some confusion as to the place of these assessments and that of a 360 degree feedback process.

MBTI in my mind, is a great tool in providing an insight into the personality of an individual; their preferences, something of how they should interact with the world and others.

However, just because that is their designated 'profile', it doesn't necessarily translate into actual behaviour; who they 'are' may not give us what they 'do'.

360 degree feedback is all about what an individual does, day-to-day, and what the impact is of those behaviours and actions on those around them.

It allows an individual to see how others perceive them and make a decision as to what they wish to modify in their behaviour and what they are happy with.

So, I think personality assessments are a neat way to raise self-awareness, but nothing quite hits home the way feedback does from your colleagues, direct reports and boss.

John

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