The use of 360 degree feedback to aid an individuals development is well established; however, to what degree can it be used to 'develop' a team, department or even a whole organisation?

If we consider that the purpose of 360 feedback is to bring about a sustained improvement in those behaviours deemed important to the organisation, and that those behaviours are partly derived from the desired organisational values, then it is possible that cultural change can occur.

Values driven behaviours, which are assessed through 360 degree appraisal, provide a method whereby those behaviours are consistently in view, talked about, and provide the basis for personal development plans.

Ultimately, it is this continuous holding to account of individuals to these behaviours which can help shift the organisation.

Mission, Vision and Values statements are not enough; they need to come alive through day-to-day application.

John