I read a post some time ago on the Harvard Business Review Blog which came to mind again recently - it provides examples of how behaviour is sometimes changed for the positive through simple changes in the environment.
This is one of the themes which runs through the book 'Nudge: Improving Decisions about Health, Wealth, and Happiness', a book written by Richard Thaler and Cass Sunstein, which suggested in a variety of different situations that influencing social norms or behaviour in groups can be closely correlated to changes in the environment - a simple example being the placement of healthy snacks by a till rather than chocolate.
Making things easy for people to do, or at least creating the perception of things being easier to do, can create some significant changes in behaviour.
For HR and an organisation as a whole, there is a desire to have employees complete their performance appraisals; with a paper-based process, this can be an onerous task for everyone involved.
Moving to a simple, fast and efficient on-line system has both employees and line managers able to undertake this task without having that sinking feeling that comes with wading through mountains of paperwork.
This is the most straightforward argument to migrating these processes on-line, and that's even before you consider the ability to view real-time reports on employee performance and development needs across the organisation.
John
This is one of the themes which runs through the book 'Nudge: Improving Decisions about Health, Wealth, and Happiness', a book written by Richard Thaler and Cass Sunstein, which suggested in a variety of different situations that influencing social norms or behaviour in groups can be closely correlated to changes in the environment - a simple example being the placement of healthy snacks by a till rather than chocolate.
Making things easy for people to do, or at least creating the perception of things being easier to do, can create some significant changes in behaviour.
For HR and an organisation as a whole, there is a desire to have employees complete their performance appraisals; with a paper-based process, this can be an onerous task for everyone involved.
Moving to a simple, fast and efficient on-line system has both employees and line managers able to undertake this task without having that sinking feeling that comes with wading through mountains of paperwork.
This is the most straightforward argument to migrating these processes on-line, and that's even before you consider the ability to view real-time reports on employee performance and development needs across the organisation.
John
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