A recent post on the signal vs noise blog grabbed my attention stating that the CEO would be "standing by" to take calls, emails etc between given times on given days. Firstly, a bold and brave move with clear benefits to the customer, but later I started to wonder what is the benefit to the CEO. The answer is quality 360 feedback.

People often talk of exchanging job roles for a day to experience life on the other side of the fence, but this can often be inpractical. A 360 degree appraisal just might be the answer!

I'm very eager to gain feedback from the users of our system, the recipients, respondents and also the administrators.

More on this soon...