I've written before on how to choose an online 360 degree feedback system and you can't help but feeling a bit of a fraud when you are part of an organisation that provides them.  The flipside is that to write about implementing 360 degree feedback without talking about systems is nonsense.  So, here goes:

Choosing an on-line system is much more about ensuring that the system serves you rather than the other way around, than it is working to a checklist.

You are looking for a system that is geared to meet your requirements rather than forcing a way of working upon you.

Here are the principles we would look for.

The system should :

• make it simple
• ensure the only time spent by people is on completing or reviewing feedback rather than clicking all over the place
• make error checking easy
• remove administration tasks / make them easier
• improve reporting and make it more timely
• There should be no need at all for training in the use of the system – a 360 system should be simple, clear, and obvious.

Get references.  I know that most suppliers are going to pick their favourite clients but ask for the last 2-3 projects and that is then harder.

Brendan