In previous posts I've discussed the principles of a 360 degree feedback focused competency framework and I've given some rules of thumb. Here is how I would go about creating a framework in practice.
This is an excerpt from our 360 degree appraisal white paper.
Brendan
- Start with your values and stated strategy - look to existing materials and language (collect any relevant documents/posters etc)
- Get directors, or senior management to express their desired behaviours – a facilitated workshop around suggested behaviours is an excellent way of drawing this out
- Seek to identify best practice in each area
- Involve managers and staff, outside of HR, in design and implementation - a series of workshops works brilliantly in reviewing your first drafts
- Keep it simple : use straight-forward language
- Communicate, communicate, communicate
- Train people in how to use, understand, and assess against the competencies which often challenges the core of the organisation.
This is an excerpt from our 360 degree appraisal white paper.
Brendan
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