A number of our clients have been asking us to draw broader conclusions for their organisation from a 360 degree feedback implementation.  This is a very useful trend.  Having run 360 for a key set of people in an organisation there is a real opportunity to draw out broader learning and development needs.

We support this process by drawing on summary reports, analysis of narrative responses, and the conversations that were held with 360 recipients around their report.  Rather than relying on simple statistical analysis this brings out the real narrative from the 360 feedback.  A report of our findings supports a management discussion that we attend.

I confess to this being one of the most enjoyable elements of our service.  It offers a real opportunity to make a difference in an organisation and makes proper use of the information that has been gathered in the 360 degree feedback exercise.  It rings the last drop of return from the investment.

Brendan