Competency framework rules of thumb

These rules of thumb are for a 360 degree feedback focused competency framework.

Less than 12 competencies per role
3 or 4 behaviours per competency works well
Cluster the framework for ease-of use
Contain both definitions and examples to aid understanding
Tailor off-the-shelf frameworks where you can. Re-inventing the wheel is highly unnecessary for a lot or roles
Create a forward-looking framework. What behaviours does the organisation want/need rather than what do they currently have
Seek out best practice in each area

In my next post I will discuss how to take on the task of creating the competency framework for your 360 degree appraisal project.

Brendan

360 Feedback and Performance Reviews