In the latest Economist there is an article on "good enough" computing. The concept is best explained with the same example that they use of Google Docs compared with Microsoft Word. We use google docs for most of our documents. There are two key reasons
To provide "good enough" software you should provide just what people need in a simple effective way. Providing more and more functionality that is rarely if ever used just complicates things, alienates non-techys, and drives up cost. There are menu options in Word that I haven't used or looked at having used it for nearly 20 years (yes, I was around in the DOS days of Word). And when I try to use outline or insert a table in a certain way I lose hours to what was a simple task. Google docs is plain simple.
When we demonstrate our software we are always listening out for "it looks really easy to use". That is when we know that we have got it right.
To get a demonstration of what I am describing click here .
Brendan
- The documents are easily shared
- It has just the right amount of functionality we require
To provide "good enough" software you should provide just what people need in a simple effective way. Providing more and more functionality that is rarely if ever used just complicates things, alienates non-techys, and drives up cost. There are menu options in Word that I haven't used or looked at having used it for nearly 20 years (yes, I was around in the DOS days of Word). And when I try to use outline or insert a table in a certain way I lose hours to what was a simple task. Google docs is plain simple.
When we demonstrate our software we are always listening out for "it looks really easy to use". That is when we know that we have got it right.
To get a demonstration of what I am describing click here .
Brendan
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